We’re beside you in these uncertain times

We’re facing an unprecedented challenge, one that’s impacting all aspects of life. As the COVID-19 outbreak continues, Household Capital is committed to supporting our clients and our employees.

As a values-based retirement funding provider, our purpose is to help you access the wealth you’ve built up in your home, your household capital, so you can live well at home for as long as you want to.

Business as usual


We are committed to a business as usual delivery of services to our clients and prospective clients, with all staff remaining accessible while working remotely.

We want to reassure you that we continue to:

  • Be available to you when you need us, delivering high-quality, personalised service via telephone or video conference
  • Offer competitive interest rates and flexibility, and continue to deliver low-cost retirement funding that adapts to your changing needs
  • Be well-positioned to operate in this rapidly changing environment.

Our people are specialists that care – we are there beside you, when and if you need us.

Certainty in challenging times


Uncertainty is more challenging to manage when the landscape shifts daily. We understand you may be anxious about what lies ahead. While 24/7 media coverage can be a great source of information, it can also fuel anxiety.

Investment markets are volatile and superannuation balances have been hit hard and may take time to recover. All this at the same time as income from term deposits is at historical lows and dividends are reduced for many senior Australians.

Drawing on superannuation or shares when the market is down can rapidly deplete your investments; we’re helping retired Australians maintain their retirement funding and retain confidence in their lifestyle while allowing their invested capital to recover.

If you need to make changes to your retirement funding to get through this period, please call us on 1300 622 100 to discuss.