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CUSTOMER STORY

Meet Joe & Diana

December 13, 2025
Real people, real stories

Joe and Diana live in Melbourne’s leafy north-eastern suburbs, close by to their daughters. Before that, they lived and worked in Canberra for 20 years and when Joe retired, they moved to the Blue Mountains to live in a beautiful heritage home on 8-acres. However, after a major bushfire burnt through the region, they decided to move closer to family and purchased a nearby apartment.

Purchasing their apartment was exciting but left them with limited funds. Joe’s pension was enough to cover the basics, but they didn’t have much for leisure or travel in retirement – something they wanted more of.

Like many older Australians, their pension was just enough to cover their everyday needs but they didn’t have anything left over to enjoy the lifestyle they’d looked forward to, or to cover unexpected costs. To increase their retirement income, they turned to Household Capital to help them to unlock some of the wealth in their home. Since then, they’ve been able to travel to Vancouver with family and enjoy the peace of mind they wanted in retirement; knowing that they had a buffer for unforeseen expenses.

The best thing we've got from Household Capital is peace of mind in our old age

Diana, Ivanhoe

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